Reference

Terms Conditions That Govern Your mygocasino Account

These Terms & Conditions set out the rules between you and mygocasino when you open an account, fund it through PayPal, Venmo, or Play+, and access any game or sportsbook market on this platform.

Applies to all US-eligible statesCovers PayPal, Venmo & Play+ useAccount-holder age verification requiredSubject to state law where you resideUpdated terms replace all prior versions

Explore the Lobby Read FAQ

HOW WE HANDLE ACCOUNTS

Data Handling, Security & Your Account Rights

Your account data is stored with encryption in transit and at rest. We collect only the information required to verify your identity, process payments via PayPal, Venmo, or Play+, and meet state-level compliance requirements. We do not sell your personal data to third parties for marketing. You can request a copy of your data, ask us to correct inaccurate records, or request account closure at any time through the channels listed above — we will action those requests within the timeframe required by applicable state law.

Data Retention

We keep account records for the period required by the state law that applies to your account. After that window, records are deleted or anonymized per our internal data schedule.

Cookie Use

Cookies on mygocasino track session state, payment flow continuity, and device recognition for login security. You can adjust cookie preferences in your browser, but some features will not work without session cookies enabled.

Account Security

Login requires a one-time passcode sent to your registered mobile number each session. If you suspect unauthorized access, use the lock-account button in Settings or contact live chat immediately to freeze activity.

Your Right to Request Changes

You may request a correction to your personal details, a full data export, or full account closure by submitting a written request through email support. We acknowledge requests within two business days.

What These Terms Actually Cover

mygocasino Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By opening and using a mygocasino account, you agree to every condition set out here. These terms govern account registration, identity verification, how payments clear through PayPal, Venmo, and Play+, wagering conduct, and the circumstances under which your account may be suspended or closed. You must

1
be of legal gambling age in your state and located in an eligible jurisdiction at the time you place any wager or make any deposit. State law controls access — if online casino or sportsbook activity is not permitted where you are, these terms do not
2
extend access to you. We may update these terms at any time; continued use of your account after a change is posted constitutes your acceptance of the revised version. We will make reasonable efforts to notify you of material changes via the email address on your
3
account. Payments processed through PayPal, Venmo, or Play+ are subject to both our terms and the terms of those payment providers; in a conflict, our terms govern the account relationship and the provider's terms govern the payment transaction itself. Disputes arising under these terms are governed
4
by the laws of the state in which you are located at the time of the relevant activity, to the extent that state law applies.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a section of these Terms & Conditions is unclear, or you believe a rule has been applied incorrectly to your account, we have three direct contact paths. Each channel has a specific scope — live chat handles real-time account questions, email handles formal disputes or written requests, and the account portal handles routine changes. Players in Newark can reach the same support team as anywhere else in the US — state location does not affect channel availability, only game access.

Common Questions About These Terms

These are the questions we hear most often when someone is reading through the Terms & Conditions for the first time. Each answer reflects how the rule actually works inside your account — not legal boilerplate.

Yes. The same Terms & Conditions cover all activity on your account — slots, live dealer tables like Lightning Blackjack, and sportsbook markets including NFL same-game parlays and player props.

If state law changes affect your eligibility, we will notify you by email and update the terms accordingly. Access remains tied to the law in your state at the time you play.

We may suspend or close an account if we detect a material breach of these terms, including identity fraud, collusion, or use from an ineligible state. You will be notified and any eligible balance returned per the withdrawal process.

Both. Our terms govern your account relationship and your wager activity. PayPal's and Venmo's own terms govern the payment transaction itself — both sets apply simultaneously and neither overrides the other for their respective scope.

Email our support team from the address on your account, referencing your registration date. We will provide the version active at that time, usually within two business days of your request.

Start a dispute through email support with your account ID and a description of the issue. We review each case against the posted terms and respond in writing within one business day of receiving your request.

Reference