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How mygocasino Handles Your Personal Information

Your account data — from your name and email to the payment methods you use, including PayPal and Venmo — is handled with a clear set of rules we spell out here.

PayPal & Venmo data handled securelyNo data sold to third partiesAccount access on requestUS-state eligibility appliedSSL-encrypted data in transit
mygocasino How mygocasino Handles Your Personal Information
DATA HANDLING STANDARDS

Four Ways We Protect and Respect Your Account Data

We apply specific controls at every layer of your account — from the moment you enter your PayPal credentials during a deposit to the way cookies are stored on your mobile browser. Below are the four areas where our data practices are most relevant to your everyday account use, laid out so you know exactly what to expect.

Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings at any time without losing your account.
Payment Data Security PayPal, Venmo, and Play+ transactions pass through encrypted connections. We never store full card numbers or full payment credentials on our own servers — processors handle that under their own security standards.
Account Verification Records Identity documents submitted during account verification — such as a driver's license or state ID — are retained only for the period required by state gaming compliance rules in eligible states.
Your Right to Request Data You can request a full export of the personal data tied to your account, ask us to correct anything inaccurate, or request deletion where local law and active account status allow it.
REACH OUR PRIVACY TEAM

How to Contact Us About Your Privacy Rights

If you have a question about the data we hold on your account, want to request a correction, or need to ask about deletion, our account support team is the right starting point. Reach out through the channels below and reference your account email so we can locate your record quickly. Response times depend on request complexity, but we acknowledge every submission.

Live Chat Start a live chat session from your account dashboard for real-time help with privacy questions, account data access requests, or corrections to your personal details.
Email Support Send a written request to our support email address found in your account settings. Include your registered email so we can verify your identity before accessing records.
Account Settings Some data updates — like your mailing address, phone number, or linked payment method such as Venmo — can be changed directly inside your account profile without contacting support.

Common Questions About Your Privacy at mygocasino

These are the questions we hear most often from account holders about how their data is stored, who sees it, and what rights they have. If your question isn't covered here, live chat is the fastest way to get a direct answer.

We collect your name, date of birth, address, email, phone number, and payment method details — such as your PayPal email or linked Venmo handle — along with device and session data from your login activity.

We store only the reference data needed to process your transactions. Full payment credentials stay with PayPal or Venmo under their own security infrastructure. We never hold raw wallet passwords or full account numbers.

Yes. Submit a data access request through live chat or email support with your registered account email. We will verify your identity and provide a summary of the personal data we hold within a reasonable timeframe.

Active account data is retained while your account is open. Transaction records are held for the period required under state gaming regulations in the eligible states where the platform operates. After that, records are deleted or anonymized.

We do not sell your data to advertisers. Sharing is limited to payment processors like PayPal clearing a deposit, identity verification partners, and state regulators where required by law in your eligible state.

Basic details like your mailing address or phone number can be updated directly in your account profile settings. For identity-verified fields such as your legal name or date of birth, contact support via live chat or email.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.